Professional Ethics Complaints
The Michigan Certification Board for Addiction Professionals requires all certified individuals to sign and adhere to a current Code of Ethical Conduct. Any person aware of an ethical violation by a certified substance abuse professional has the right to file a formal Ethical Complaint against the individual.
Procedures for Filing Ethical Conduct Complaints
A person wishing to file an ethics complaint against a MCBAP- certified substance abuse professional may do so by obtaining and filling out a formal complaint form which must be filed in writing. All complaint forms must have the name, address and telephone number of the complainant (person filing the complaint) and name, address, employer and telephone number of the certified substance abuse professional. A description of the inappropriate conduct, when it occurred, others who may have pertinent information, and the complainant signature are also required. There is not a provision for anonymous complaints. The professional will be informed of the details of the complaint, including source of the complaint.
Complaint forms may be obtained from the MCBAP Office:
6639 Centurion Drive, Suite 170
Lansing, MI 48917
For more information about the complaint, investigation or appeal processed. contact:
Phone: (517) 347- 0891
Fax: (517) 347-1288
General E-Mail: email@example.com
Related Licensing Complaints
Complaints regarding a licensed substance abuse service program or facility, or regarding a licensed health professional holding a State of Michigan issued license may be filed with Michigan Department of Licensing and Regulatory Affairs (MiLARA), also. Information is available online at: www.michigan.gov/lara or call 1-800-882-6006. Some examples of State of Michigan issued licenses are: LMSW, LPC, LLP, LMFT.
Recipient Rights Complaints
Substance abuse service clients hold protected Recipient Rights, under State of Michigan law. Recipient Rights complaints should be filed locally, at the service program or through the regional substance abuse service coordinating agency or other designated regional entity. Contact Bureau of Health Professions for information on Substance Abuse service Recipient Rights complaints, or call 517-241-1970.